Looking Forward to 2020, Here are 10 Themes for News

A human-centered design research process to understand how people use technology and what that might mean for news.

via Medium: https://open.nytimes.com/looking-forward-to-2020-here-are-10-themes-for-news-166d84125172

No matter where we spoke to people, certain themes continuously came up regardless of the topic we were researching. We looked at these themes through the lens of news, but they are indicative of how people consume content and use technology. We’ve collected 10 of our top themes and are sharing them below and as a downloadable packet.