The Pressure to Be the TV News Leader Tarnishes a Big Brand
When big news breaks, a common impulse is to turn to CNN, but the network suffers from self-inflicted damage.
Throughout the week, I saw anchors and reporters staring at their phones, hoping a new nugget might arrive to give them something to say. (Memo to television executives everywhere: news is a better product when presenters look at the camera.) And the live environment means that at a certain point, the bosses have to quit shouting into the ear piece, trusting their staff and crossing their fingers.