In Boston, CNN Stumbles in Rush to Break News

The Pressure to Be the TV News Leader Tarnishes a Big Brand

When big news breaks, a common impulse is to turn to CNN, but the network suffers from self-inflicted damage.

Link: http://www.nytimes.com/2013/04/22/business/media/in-boston-cnn-stumbles-in-rush-to-break-news.html?partner=rss&emc=rss&_r=0

Throughout the week, I saw anchors and reporters staring at their phones, hoping a new nugget might arrive to give them something to say. (Memo to television executives everywhere: news is a better product when presenters look at the camera.) And the live environment means that at a certain point, the bosses have to quit shouting into the ear piece, trusting their staff and crossing their fingers.